After researching the Hotel sales tax question, I made some changes to the main guide/intro page - added some additional documentation to send under the "apply for your exemption" section, and added a couple more links under Additional Information at the bottom. Ah, the subtle beauty of bureaucratic publications...haha. They say mostly the same thing in different publications, but not entirely. It must have to do with the culture, being so specific and restrictive, yet not being able to be completely consistent all the way throughout due to the extent of the restrictiveness. Specific, accurate, and yet flexible - a difficult combo.